Shipping policy

📦 Shipping Policy – alnoordawakhanapk.com

Welcome to Al-Noor Dawakhana. We value your trust and aim to deliver your order safely and on time. Please read our shipping policy carefully before placing an order.

1. Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time & Delivery

  • Delivery within Pakistan usually takes 3–5 business days, depending on your location.

  • For remote or rural areas, delivery may take up to 7 business days.

  • Once your order has been dispatched, you will receive a tracking number (if available) via SMS or email.

3. Shipping Charges

  • Standard shipping charges apply and will be calculated at checkout.

  • Free shipping promotions may be offered from time to time (subject to terms and conditions).

4. Cash on Delivery (COD)

  • We offer Cash on Delivery across Pakistan for your convenience.

  • Please ensure someone is available to receive the package at the delivery address.

5. No Return / No Exchange Policy

  • Due to the nature of our herbal and health-related products, we do not accept returns, refunds, or exchanges once the product has been delivered.

  • Please review your order carefully before confirming purchase.

6. Damaged or Wrong Product

  • In the rare case you receive a damaged or incorrect item, please contact us within 24 hours of delivery with pictures of the package/product at [Insert Support Email / WhatsApp Number].

  • Our team will review the case and guide you on the next steps.

7. Contact Us

If you have any questions about our shipping policy, please contact us:

📞 WhatsApp: +92 343 777 6660
🌐 Website: https://alnoordawakhanapk.com